Rather than call a cooling corporation and order an a/c unit, I simply ordered another one online. However now I suppose why all the people go through an air conditioner corporation for their new device, the one I found online is a very nice model, but it is also quite strong for its size, brand new and was simple to install. The reviews were all positive and it is basically the best choice. The only thing is that I messed up the size of the undefined. It did not occur to me that units can be various sizes. I also did not consider what size I would need for our house. I just hunted around for AC units and found the component I wanted. The price was real cheap but the reviews were good. The reason for the cheap price is that our a/c component is small, way too small for our needs. I easily need a sizable cooling component for our whole house. The undefined I got is easily only useful for the downstairs level. It can give air conditioner for both the living room and living room. The dining room, living room and upper floor is totally without AC. I am pondering just buying our same component again for the upstairs area. I love the little unit, I saved on cooling upgrade and I suppose it works, perhaps I should just have a single AC component that is the proper size. That would mean one component that would potentially need AC repairs, repair and tune up dates in the future. I will price check and pick out which of the units will suit me the best.